Malaysia e-Visa help & FAQ

Aid-Air experts answers visa services questions

Malaysia e-Visa help and FAQ by Aid-Air immigration experts
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What is the Malaysia eNTRI visa?

The Electronic Travel Registration & Information (eNTRI) is a visa exemption program for Indian nationals implemented by Malaysia to facilitate tourism. Most travelers refer to the eNTRI document as a visa since you need to apply in advance and registration is necessary to enter the country. An eNTRI Note will be issued as proof of registration and this needs to be presented upon arrival in Malaysia.

What do I need to apply for a Malaysia eNTRI visa?

We require the following to submit your application:

  • Current passport scan (valid for at least 6 months after estimated entry into Malaysia)
  • Passport photograph of the applicant (taken within the last 6 months)
  • Travel Itinerary showing flight details (confirmed return flight ticket)
  • Proof of accommodation (hotel booking)
  • Birth certificate (for underage children)

Please note: The Malaysian government may require additional documentation. We will inform you ASAP if this is the case.

What is the cost to obtain a Malaysia eNTRI visa?

The cost of a Malaysia eNTRI visa is USD 21.50.

Additionally, there is a service fee that varies according to the processing time you choose:

  • Standard Processing: USD 35.00
  • Rush Processing: USD 65.00
  • Super Rush Processing: USD 85.00

* The price can change, the correct fee present at applying

How long does it take to process a Malaysian eNTRI visa?

It depends on the method of processing time you chose. We offer three options:

  • Standard Processing: 24 hours
  • Rush Processing: 4 hours
  • Super Rush Processing: 1 hour

* The processing time can change, the correct time at applying

How long is a Malaysia eNTRI visa valid for?

The eNTRI visa is valid for 90 days after issued. This means you must enter Malaysia within this period.

How long is a Malaysia eNTRI visa valid for?

The eNTRI visa is valid for 90 days after issued. This means you must enter Malaysia within this period.

How long should be the validity of my passport be before applying for the eNTRI visa?

Each applicant’s passport must be valid for at least six months from the planned date of entry.

Can I apply for multiple eNTRI visas at the same time?

No, you are permitted to only one eNTRI application at a time.

When should I apply for the eNTRI visa?

eNTRI visas must be obtained at least 48 hours before your departure.

Can I apply for an eNTRI 24 hours before departure?

No, you are not allowed to apply for an eNTRI within 24 hours of departure. We advise you to apply for your eNTRI at least 48 hours before your departure to Malaysia.

What is the advantage of a Malaysia eNTRI visa?

The Malaysia eNTRI visa can be applied for completely online, eliminating the need to visit an embassy.

How long can I stay in Malaysia with an eNTRI visa?

Travelers can stay up to 15 days in Total with the eNTRI visa.

Which nationalities are eligible for the eNTRI visa?

While the eNTRI is available for Indian and Chinese nationals, we currently only process eNTRI applications for Indian nationals.

What are the Yellow Fever Vaccination Rules for Malaysia?

The Yellow fever vaccination certificate is required for all visitors who come from or who transit through the following countries on their way to Malaysia:

  • Angola
  • Ethiopia
  • Senegal
  • Benin
  • Gabon
  • Sierra Leone
  • Bolivia
  • The Gambia
  • South Africa
  • Brazil
  • Ghana
  • Sri Lanka
  • Burkina Faso
  • Guinea-Bissau
  • St Kitts & Nevis
  • Burundi
  • Kenya
  • Suriname
  • Cameroon
  • Mali
  • Tanzania
  • The central African Republic
  • Niger
  • Togo
  • Chad
  • Nigeria
  • Uganda
  • Djibouti
  • Panama
  • Venezuela
  • Ecuador
  • Peru
  • Zaire
  • Guinea
  • Rwanda
  • Zambia
  • Eritrea
  • Sao Tome & Principe

How soon can I apply for another eNTRI visa if I have already received one?

You can get the eNTRI visa once every 3 months. If you need to travel more regularly, then you need to apply for a regular visa at one of the Malaysian embassies.

Can I apply for my eNTRI visa from Singapore or Malaysia?

No, you must apply for an eNTRI from outside of Singapore and Malaysia.

What documents do I need to present when I enter Malaysia?

The following documents are required when you arrive in Malaysia:

  • Your eNTRI visa printout
  • Sufficient funds (Cash/ Travellers Cheque/Debit or Credit Cards) to cover expenses during your stay at Malaysia
  • Return flight ticket
  • Proof of accommodation (Host invitation letter/Hotel Booking/Airbnb booking, Confirmation, etc)

Are there any restrictions or special requirements for minor children applying for the eNTRI visa?

Yes. If the applicant is a minor (a child under 18) then they must apply for the eNTRI visa together with at least one parent. You will also need to provide a copy of the child’s birth certificate to show proof of the relationship between parent and child.

What languages are accepted for my required documents? Is it OK if my documents are in Chinese?

No, all supporting documents HAVE to be in English.

If my itinerary changes after the eNTRI are issued, do I have to apply for a new one?

If your new arrival date is after the validity period, then you must apply for a new eNTRI.

Does the eNTRI to Malaysia guarantee entry into the country?

No. The approval of the Malaysian eNTRI visa does NOT guarantee the applicant the right to enter Malaysia. It will be at the discretion of a Malaysia Immigration Officer at the point of entry into Malaysia.

Do I need to apply for an eNTRI to Malaysia before arriving?

Yes, all international travelers should ensure that they hold a valid Malaysia eNTRI before they travel to Malaysia.

I am an Indian national working/residing in another country. Are there any special requirements?

Yes. In addition to the standard required documents, you must also furnish a valid work visa or proof of residency from your country of residence.

Learn more about Malaysia Tourism

Doing business in a foreign country entails you do some research as to what customs that particular country had.

That is because each nation has its business etiquette, and to call your business trip a successful one, you need to follow it. Some of the things that you learn may seem a bit odd, while others may be quite simple. Whatever the case, you need to make sure that you know what is what. Malaysia is no different, and there are some things that you must keep in mind when you want to close a deal with a Malaysian company.

Hopefully, the tips below will make things a bit clearer for you. The first thing that you need to remember is that Malaysia is a diverse country, and the companies may have Chinese, India, and of course, Malay employees. You cannot treat them all the same since all of them have their own culture. That is why you must know precisely who you are going to meet during your business trip. Depending on the nationality of the people present at the meeting, you need to adopt particular conduct.

We are going to start with the Malay people. You should know that most Malay are Muslim, so when you enter a room, your greeting must not contain any form of physical contact. That rule applies especially if the person you are meeting is a woman. It is customary to let them initiate a handshake. If that does not happen, do not get offended.

Physical contact is just not their thing. Plus, if you extend your hand, for example, to a woman, she will put her hand on her chest. Whether she feels offended or not, it is entirely up to her, but it is best if you avoid this type of situation. As for meeting with Malay, you will be expected to come right on time or even earlier. However, they may not reciprocate. Even so, it is customary for Malay people to be late.

Do not take it personally. Once everyone is present, do not expect the meeting to start right away. Malay people like to have some small talk before the matters of the order of business are discussed.

That usually lasts just a few minutes, and the head of the delegation will start the meeting shortly. Moving on to the Chinese people you will find in Malaysia, you should have an easy time learning the rules. For starters, Chinese people do not object to physical contact, and you can shake their hands, no matter if the delegation includes male and female employees. They like punctuality, but they are most likely going to be late for your meeting. Again, that is not personal. However, during the meeting, Chinese people are very well prepared and on point.

You are expected to be the same. That is why you must go through thorough preparation before having a meeting with the Chinese. Lastly, you may come across some Indian people in Malaysia. With them, it is just as simple as with the Chinese. Indians have nothing against physical contact, and you may extend your hand for a handshake.

However, not all women are comfortable with that, so it is best if you wait for the other person to initiate it. In some cases, a simple head nod is an accepted form of greeting. As for the meeting itself, Indians like to talk about other things at the beginning of the meeting. They like to have a relaxed atmosphere. Just like Malay people, Indians hate being left to wait, but they will not be punctual. Even if these three cultures are different, there are some similarities as well. For one thing, all of them will expect you to hand a business card once you are introduced.

It is customary to have your card translated into all present languages so that all the participants can understand. So, if your business partners are Chinese, your business card should have a Chinese translation on the back. At the same time, when you hand your business card, make sure that you offer it with your name facing upward. Gift-giving is another common practice. However, you need to be extra careful with that. You cannot give about anything, and some cultures are a whole lot different than your own.

For example, a Chinese business person will refuse your gift at least three times before accepting it. You need to keep insisting until the gift is received. Also, never offer an Indian an item that has leather. Most Indians are vegan, and their sacred animal is the cow. Giving something made of leather is highly offensive.

As for communication, it is not a must for you to speak the language. That is why interpreters exist. However, if you want to impress your new business partners, you can learn a few expressions. You do not have to struggle with lessons or anything. It is enough to memorize some greeting formulas and everyday words such as please and thank you.

It may not be much, but it shows some effort and respect. The key to any successful business meeting is to be polite and to understand that there are cultural differences. Just because someone speaks loudly, it does not mean that they are raising their voice. The lack of saying anything is not ignorance. The point is that not everyone conducts business the same way, and as long as you can get past that, surely you will have a successful trip.

As you can see, Malaysia does not have out of the ordinary business etiquette. The only thing that you may find tricky is that the country is diverse and there are different rules in every culture. But even so, that should not be challenging for anyone, let alone a business person who is seeking to expand his or her business abroad. Plus, learning new things such as the tips above is interesting, and you only need to go through one or two meetings until you get the hang of it.