Aid-Air Group

Aid-Air is the world’s specialist in air passenger transport and information technology.

About us

Since our inception as a startup in 2018, Aid-Air has become an air passenger rights advocate around the world. We have helped thousands of passengers obtain entry clearances to different countries and ensure a safe trip when registered at their country’s embassies. We launch for travelers already in the organization of luggage, helping them document your belongings and set a value for your belongings. With the help of our biometric identity verification, travelers travel greener and without physical documents

We've achieved a lot since we started at 2018

2 Million

Over 2 years we've explained to air passenger to 2 million travelers and helped them luggage, visas, and claims.

6 Languages

We started in English, but now we explain and help you with Hebrew, Spanish and French

91% World

of all international destinations covered by our extensive services


A learning system alongside the passengers. She is constantly improving herself and making sure you get exactly what you want


In the past, passengers could not afford to feel comfortable at border crossings, especially not to take large airlines to court. Today, comfort is the norm.

Introducing: Denis Rom, Aid-Air Founder and CEO

Denis is a serial entrepreneur, strategy consultant, lawyer, and founder and CEO of Aid-Air.

As an avid passenger himself, Denis founded AId-Air following a horrific experience on a disrupted flight. Its purpose was to make it as easy as possible for other air passengers to exercise their legal rights, from the stage of entry into the country until after a safe and timely landing with all personal belongings.

Today, Denis is an influential figure in both the travel industry and the technology industries. It is still working tirelessly to raise public awareness of the rights of air passengers. And he’s still traveling – he’s a basketball fan and a die-hard reading enthusiast.

Our locations

Aid-Air Romania

B-DUL DIMITRIE CANTEMIR NR. 1 BL. B2 SC. 2-3 ET. 4 AP. 410, SECTORUL 4 Bucuresti


call: +972-52-361-5573
Sunday to Friday
From 09:00 until 14:00
English only

WhatsApp: Click here
English, Romanian, French, Hebrew, Spanish and Arabic.